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Shipping & Returns

RETURN POLICY

You may return products to us for a refund of your purchase price minus 10% when you notify us within 7 days of receiving your order. You may also exchange goods within the 7 days as well.

All returns must be authorized prior to shipping back. In order to recieve an return authorization number please email returns@preppingamerica.net

Large orders may have to be calculated individually based upon the item and our suppliers restocking fee.

Any items meant for consumption such as food, beverage, medicinal and supplemental products are not returnable.

Refund amount does not include shipping charges.

Items must be unopened, in new condition, and returned in original shipping containers. If we receive a return that does not follow these requirements, we may have to charge more for the return.

Please allow us up to 3 weeks to process your return.  

SHIPPING POLICY

Free Shipping pertains to domestic orders only.

Shipping based on contiguous 48 states

Additional charges for Alaska, Hawaii

Orders will be processed and generally shipped in 3-5 business days, via FEDEX, UPS or USPS delivery, pending stock availability.

Some orders will be shipped directly from the warehouse.

In cases of extremely high demand due to a national emergency, some items may be on back order and will be filled in a first come, first served basis.

Orders will generally arrive within 7-9 business days, based on ship address location. 

Food orders will generally arrive in 7-14 days. 

Any change requests after your order has been submitted cannot be guaranteed.

Orders with a shipping address containing a PO Box will be shipped via Postal Service